A: SPELLNET's shared environment consists of a constellation of servers that hosts directory, database, email, ftp, and web sites with multiple virtual client sites on the same physical machine. Clients are not allowed administrative access to shared servers, and client apps are closely monitored to assure that they do not have a negative impact on shared resources.

A: Standard hosting consists of a package of related services delivered using the shared environment at a lower monthly cost. These packages are a great way for small business to establish a web presence.

Managed Services Hosting consists of a highly customized array of networking, servers, software, and professional services designed to build and support demanding web applications and secure, scalable Internet business portals. In this arrangement, SPELLNET manages the Internet data center and works closely with our client's in-house IT department and developers to build the client's on-line business.

A: While we do not profess to be simply the lowest cost alternative, our standard packages are aggressively priced to provide our clients with the greatest overall value. Our deluxe packages cost more but include a larger amount of storage for web, ftp, and database content, email support, and tech support.

A: SPELLNET Concierge represents a personal, yet thoroughly professional approach to IT support services for you and your family. We are proposing to learn how you use the technology in your office(s), home(s), boat, aircraft, etc. and assign an IT professional to work with you one-on-one. To facilitate that, we will install our Synergy Communications package on all of your devices so that you can contact your personal IT assistant in a single click.

IT Assist is divided into 3 categories: Network Assist to get you and your equipment connected regardless of location; Computer and Mobile Device Assist to protect your data and make your equipment manageable; and Digital Media and Smart Home Assist to unlock the full potential of your digital lifestyle.

A: to Connect Office Communicator to SPELLNET follow these steps:

1. 1. Open Communicator 2007 R2.
2. 2. On the top, go to Show Menu > Tools > Options.
3. 3. Complete the sign-in address.
4. 4. Click on Advanced button.
5. 5. Select Manual Configuration.
6. 6. Internal Server Name: ocs2.spellnet.net
7. 7. External Server Name: edge.spellnet.net:5061
8. 8. Select TLS and click ok.

A: How to configure iPhone ActiveSync:

To setup the iPhone for Exchange, start by setting up an email account by tapping Settings, then tapping Mail, Contacts, Calendars, and then Add Account…, and choose Microsoft Exchange.

What you do from there will depend on what version of Exchange you’re running. Theoretically, if you have Exchange 2007, your iPhone will be able to almost configure itself. If you have an earlier version, like Exchange 2003, you’ll have to enter your Exchange login info (user name, server name, password, etc.)

A: How to activate Blackberry:

Request Spellnet support to add your account to Blackberry server for Exchange. You will receive an Enterprise Activation password. On the blackberry device go to Options > Advanced Options > Enterprise Activation and enter your email address and the activation password. It will take a while for the action process to complete and get emails.

A: How to use Outlook with HTTP:

1. 1. Start Outlook.
2. 2. On the Tools menu, click Account Settings.
3. 3. Click New.
4. 4. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
5. 5. In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then click Next.
6. 6. On the Exchange server settings page, enter Mail2.spellnet.net as server name and enter your account name in user name.
7. 7. Click on More Settings.
8. 8. Switch to the Connections tab.
9. 9. Ensure the box next to Connect to my Exchange mailbox using HTTP is checked and then press the Exchange Proxy Settings button.
10. 10. Make sure that in Connection settings url, Mail2.spellnet.net is listed and Basic Authentication is selected at the bottom. Remaining can be default settings.
11. 11. Click ok.
12. 12. In the exchange server page click Check Name button.
13. 13. When prompted for username and password, type your email address as user name and your assigned password.
14. 14. When connected, server name and user name will be underlined. Click ok and finish.

A: How to use Outlook with IMAP4:

1. 1. Start Outlook.
2. 2. On the Tools menu, click Account Settings.
3. 3. Click New.
4. 4. Click Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
5. 5. In the Auto Account Setup dialog box, click to select the Manually configure server settings or additional server types check box, and then click Next.
6. 6. Click Internet E-Mail, and then click Next.
7. 7. In the Server Information section, select IMAP for Account Type.
8. 8. In the Your Name box, enter your name exactly as you want it to appear to recipients.
9. 9. In the E-mail Address box, type your e-mail address.
10. 10. In the User Name box, type your account name
11. 11. In the Password box, type your password.
12. 12. In the Incoming mail server box, type the name of your IMAP4 server (MAIL2.SPELLNET.NET).
13. 13. In the Outgoing mail server (SMTP) box, type the name of your SMTP server (MAIL2.SPELLNET.NET).
14. 14. Note IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
15. 15. Click More Settings. In OUTGOING SERVER tab check the box My Outgoing Server (SMTP) requires authentication. Leave the rest of the settings in the tab as defaults.
16. 16. Click Next after you have completed entering this configuration information, and then click Finish.

A: Follow this procedure to connect with POP3
Step1: Open the "Internet Accounts" dialog box

1. 1. Start Outlook Express.
2. 2. On the Tools menu, click Accounts.

Step 2: Create a new Outlook Express account

1. 1. In the Internet Accounts dialog box, click Add, and then click Mail.
2. 2. In the Display Name box, type the name that you want recipients to see, and then click Next.
3. 3. In the E-mail Address box, type the e-mail address for the account that you are using. Then, click Next.
4. 4. Under E-mail Server Names, click the appropriate incoming e-mail server type.
5. 5. Note Post Office Protocol version 3 (POP3) is the default type.
6. 6. Then, type the names of the incoming and outgoing e-mail servers.
7. 7. Incoming e-mail server: MAIL2.SPELLNET.NET
8. 8. Outgoing e-mail server: MAIL2.SPELLNET.NET
9. 9. Click Next.
10. 10. Type your POP3 account name and password in the Account Name and Password boxes.
11. 11. If you successfully create the new Outlook Express account, you receive the following message:
    "Congratulations, you have successfully entered all of the information required to set up your account. To save these settings, click Finish."
12. 13. Click Finish.

Step 3: Configure the Outlook Express account

1. 1. In the Internet Accounts box, click the new Outlook Express account, and then click Properties.
2. 2. If you want to identify the mail account that you are configuring by a name other than the default name, type the name in the Mail Account box. This name is known as the "friendly" name for the account.
3. 3. Click SERVERS tab. Check the box My Server Requires Authentication.
4. 4. Click Finish.

A: Forward any unmarked spam to: spam@assassin.spellnet.com

Forward any false positives to: notspam@assassin.spellnet.com